Cosmo City Ext 0

Contact Us

Address: Cosmo City Ext "0" | Randburg | 2188

GCCRA: Greater Cosmo City Residential Association

Candidate Anacletta “Nonny” Malehlonono Raphetha, ANC Ward 100 Cosmo City: 071 539 0237

	www.win-sa.org.za WIN-SA is a network of organisations focusing on improving knowledge sharing in the water and sanitation sector, targeting local government and other decision makers.
	www.dwaf.gov.za The Department of Water Affairs and Forestry is the custodian of South Africa’s water and forestry resources. It is primarily responsible for the formulation and implementation of policy governing these two sectors. It also has override responsibility for water services provided by local government.
	www.wrc.org.za The WRC is a dynamic hub for water-centred knowledge, innovation and intellectual capital. We provide leadership for research and development through the support of knowledge creation, transfer and application. We engage stakeholders and partners in solving water-related problems which are critical to South Africa’s sustainable development and economic growth, and are committed to promoting a better quality of life for all.
	www.tcta.co.za TCTA is a specialised liability management organisation. We include in the definition of liability management project implementation of bulk raw water supply projects. The TCTA is a public entity and is listed as a schedule 2 entity in the PFMA. We report via the Minister of Water Affairs and Forestry to Parliament.
	www.wisa.org.za The Water Institute of Southern Africa (WISA) was formed in 1987 when the Southern African branch of the Institute of Water Pollution Control (formerly the institute of Sewage Purification), which had served the water industry in Southern Africa for a period of 50 years, was disbanded. The Institute keeps its members abreast of the latest developments in water technology and research through its national and international liaison, links and affiliations.
	www.salga.org.za The South African Local Government Association (SALGA) is an organization mandated by the new South African Constitution to assist in the wholesale transformation of local government in South Africa from the pre-1994 regime to the new dispensation under the country’s first democratically elected government.
	www.afriwater.co.za In the eleven years since its inception in 1994, Afriwater has grown to become the largest water, waste and environmental technology exhibition of its kind in South Africa – a forum where suppliers and key local, African and international decision makers, specifiers and buyers can meet to discuss and confront the challenges facing the industry. With the primary aim of promoting and facilitating the drive towards sustainable and affordable fresh water and sanitation management, protection and delivery to all, Afriwater provides a showcase for the latest products, technologies, equipment, systems, services and solutions available to help meet this end.
	www.dplg.gov.za A national department whose function is to develop national policies and legislation with regard to provinces and local government, and to monitor the implementation.

	www.joburg.org.za The official website for the City of Johannesburg.

	www.polity.org.za A record of South African legislation and policy documents.

Joburg Connect

Emergency Connect

The City has a separate number to deal with emergencies
011 375 5911 - which may only be used for life-threatening emergencies.

Through this number, you can get the police, medical assistance, or emergency services such as the fire brigade or ambulance service.

THE City offers a single point of contact to streamline its service to you by doing so it keeps track of all incoming requests, comments, suggestions or complaints.

Calls are logged and you and the City can keep track of the progress of any issue.

All queries should be channelled through the call centre, Joburg Connect, which can be contacted 24 hours, seven days a week, on 011 375 5555.

It is equipped to record all calls. For each query, you will get a reference number. Keep this number so that you can follow up your query.

By phoning Joburg Connect, you can:

Check your account balance;
Request a statement;
Confirm your change of address;
Confirm a change of contact details such as telephone and cellphone numbers;
Phone in meter readings;
Enquire about payment-related queries; and
Enquire about deposit information.

Log your query
Once you have dialled 011 375 5555, a voice recording guides you to the appropriate option:

There are a range of these:

Account and billing enquiries: select option 1 please remember to have your account number handy;
City Power: select option 2;
Joburg Water: select option 3;
Pikitup: select option 4;
Johannesburg Roads Agency: select option 5;
Metrobus: select option 6;
Enquiries relating to the rates policy and valuation roll: select option 7; and
For all other City enquiries: select option 0.

For each query, you will get a reference number. Make sure you keep this number so that you can follow up your query.

It is also possible to fax your query to 011 358 3408 / 09 or email joburgconnect@joburg.org.za .